Refunds & Cancellations
REFUNDS + CANCELLATIONS
If it’s not the right fit or something is wrong with the item, no hard feelings. Just email us at firstname.lastname@example.org as soon as you can (within 5 days would be sweet), so we can work things out.
Every return and exchange is unique, so we treat every scenario at a personal level. We trust you’re not trying to do anything shady and will always try to give you the benefit of the doubt. To help the process go smoothly, please reach out to us within 5 days of receiving your order and make sure the items are unwashed, unused, and include all original packaging. Any request that doesn’t meet the above requirements will be treated on a case-by-case basis. We reserve the right to deny a refund should you not meet the above criteria.
As per usual, sale items, discounts, and coupons are final sale. We hope you understand.
Please note that shipping costs are paid directly to our providers. For this reason, shipping cost refunds are unavailable. International orders that are unclaimed and returned to us may be eligible for a product refund; however, shipping cost refunds for such orders are also unavailable.
Any additional shipping costs for returns and exchanges will be the responsibility of the customer. The refund will be issued once the return is received. Please remember to keep all receipts and tracking numbers for returned packages.
Thanks for bearing with us!
To return your items, please mail them to:
2610 Avalon Ct Apt A
Bowling Green, KY 42103